Avast SafeZone Browser Help

These help pages are intended for users new to this browser. You can find a lot more information in our Avast web forums and SafeZone Browser FAQ.

Frequently asked questions

What are the advantages of using SafeZone browser?

SafeZone offers the following key advantages over typical web browsers:

  • Opens banking sites in Bank Mode automatically to protect your private data.
  • Blocks infected websites from harming your system.
  • Enables you to view untrusted websites without storing trackable data
  • Blocks intrusive advertising to improve your browsing experience.
  • Includes the essential extensions and add ons for secure web browsing.
  • Allows you to download videos from YouTube, Vimeo, Stream and other video streaming sites.

How does SafeZone protect my privacy?

SafeZone browser ensures your privacy using the following technologies:

  • Bank Mode, formerly known as Pay Mode, automatically opens banking sites in a virtual private desktop to isolate your activity from possible key loggers or other possible threats hidden on your computer. Bank Mode allows you to perform financial transactions without fear of passwords or other personal details being stolen.

How does Bank Mode protect my privacy?

Bank Mode, formerly known as Pay Mode, automatically opens banking sites in a virtual desktop which acts as a clean and safe computer within your real computer. This virtual desktop isolates your activity from possible key loggers or other potential threats hidden on your computer. Bank Mode allows you to perform financial transactions without fear of passwords or other personal details being stolen.

How do I change the default search engine?

To change the default search engine:

  1. Select Settings from the Avast SafeZone Browser drop-down menu at the top of the screen.
  2. Click Browser in the sidebar.
  3. In the Search section, select your preferred search engine from the drop-down menu.

How do I change the user interface language in the browser?

To change your language preference in the Settings page:

  1. Select Settings from the Avast SafeZone Browser drop-down menu at the top of the screen.
  2. Click Browser in the sidebar.
  3. Under Languages, choose your language from the drop-down menu.

How do I enable and disable extensions?

To enable and disable extensions:

  1. Click the Extensions icon (3 dots) in the top right corner of SafeZone browser.
  2. Click any enabled extension to disable the feature. Disabled features are gray.
  3. Click any disabled extension to enable the feature. Enabled features are green.

How do I import bookmarks from the previous SafeZone or from other browsers?

To import browser settings:

  1. Open SafeZone Browser, click the Settings icon (three dots), and click All settings.
  2. Scroll to the Default Browser section and click Import Bookmarks and settings...
  3. Select your preferred browser from the dropdown menu and specify the data you would like to import, then click Import.

Access your bookmarks in Settings → Bookmarks → Imported bookmarks.

To make accessing your bookmarks easier, drag each folder from Imported bookmarks to the Bookmarks bar menu item in the left panel. Your bookmark folders then appear below the SafeZone Browser URL bar.

For detailed information, watch the tutorial below:

How do I open Bank Mode?

Bank Mode, formerly known as Pay Mode, provides a virtual desktop which acts as clean and safe computer within your real computer.

To open Bank Mode, follow these steps:

  1. Click the credit card icon in the top-right corner of Safe Zone browser.
  2. Enter the web address you want to visit.

To exit the virtual desktop and return to SafeZone Browser, select Switch back. Bank Mode continues to run in the background and can be re-visted by clicking the yellow Bank Mode button. To turn off Bank Mode, click the red power button in the bottom-right corner of the virtual desktop.

How do I configure Bank Mode to open automatically?

Bank Mode, formerly known as Pay Mode, provides a virtual desktop which acts as clean and safe computer within your real computer.

To set specific banking and shopping sites to open in Bank Mode automatically:

  1. Type a url into SafeZone Browser.
  2. A notification bar appears. Select Switch this site to Bank Mode automatically.

If the notification bar does not appear, continue to your banking site and navigate to your bank's login page. The notification bar should then appear.

What should I do if Bank Mode does not load properly?

If you have trouble loading Bank Mode, restart SafeZone Browser.

If you continue to have trouble loading Bank Mode, update your Avast to the latest version and restart your PC.

To update Avast:

  1. Go to Settings (gear icon) and select Update from the side menu.
  2. Click Update in the Program section.
  3. When the update is complete, restart your PC.

How do I delete items from my browsing history?

To delete items from your history:

  1. From the main menu, select History.
  2. Hover over any entry and click the X that appears on the right.

To delete all browsing history, including cookies and more, click the Clear Browsing Data? button on the top-right of the page.

How do I zoom into a page?

Access the main menu by clicking the Avast SafeZone drop-down menu at the top of the screen. Click the left or right arrows next to the word Zoom. Click the target to reset the page zoom to 100%.

Read more about accessibility in SafeZone.