Before trying to solve this problem, make sure to solve all other router problems detected by Avast. Otherwise the following fix will not be effective.
To configure TP-LINK wireless router:
- From the Wi-Fi Inspector results screen, select Go to your router settings to open the administration page of your TP-LINK router.
- Enter your router username and password, or contact the party who provided the router (e.g., your ISP).
- Go to
Dynamic DNS▸ ensure that the Enable DDNSoption is unchecked.
- or -
Advanced ▸ Dynamic DNS▸ ensure that the Enable DDNSoption is unchecked.
- Go to
Network ▸ WAN.
- or -
Advanced ▸ Network ▸ WAN.
- If your ISP supports automatic configuration:
WAN Connection Typeto Dynamic IP, or Automatic IP.
- Ensure that all
DNS serverrecords are blank, or set to 0.0.0.0, i.e. IP with zero values (this applies also for static DNS records, if available in your router's LAN or DHCP settings when a local DHCP Serveris Enabled).
If your ISP doesn't support automatic configuration (e.g.
WAN Connection Typeis set to Static IP), fill in DNS serverfields with IP addresses of reliable DNS servers, such as Google Public DNS, as shown below:
Primary DNS: 22.214.171.124 Secondary DNS: 126.96.36.199
- Confirm your changes by selecting
Saveand reboot your router if necessary.
Due to the wide range of different router types by TP-LINK, we can offer vendor-specific instructions for frequently used routers, or general instructions for all other routers. For exact instructions please consult documentation for your router model or contact TP-LINK for further assistance.