Important:
Before trying to solve this problem, make sure to solve all other router problems detected by Avast. Otherwise the following fix will not be effective.
To configure Sagem/Sagemcom wireless router:
- From the Wi-Fi Inspector results screen, select Go to your router settings to open the administration page of your Sagem/Sagemcom router.
- Enter your router username and password, or contact the party who provided the router (e.g., your ISP).
- Go to
Advanced Setup ▸ DNS ▸ Dynamic DNS ▸ ensure that there is no dynamic DNS entry, otherwise select theRemove button for each one.
- or -
Go toAdvanced ▸ Advanced Network ▸ DDNS ▸ Dynamic DNS Setup ▸ ensure that theEnable Dynamic DNS option is unchecked. - Go to
Advanced Setup ▸ WAN ▸ selectEdit next to your connection profile in the list (if you see more than one connection profile in the list, check each of them, one by one).
- or -
Go toSetup ▸ Internet Setup ▸ in theConnection list select the corresponding editing icon next to your connection profile (if you see more than one connection profile in the list, check each of them, one by one). - If your ISP supports automatic configuration
- Change
WAN IP Settings toObtain DNS servers automatically , or setDomain Name Server Assignment toAuto in the DNS section. - Ensure that all
DNS server records are set toNone (this applies also for static DNS records, if available in your router's LAN, DHCP orDNS Server settings when a localDHCP Server isEnabled ).
If your ISP doesn't support automatic configuration (e.g. the optionUse the following DNS server addresses is enabled inWAN IP Settings , orDomain Name Server Assignment is set toManual in theDNS section), fill inDNS server fields with IP addresses of reliable DNS servers, such as Google Public DNS, as shown below:
Primary DNS: 8.8.8.8 Secondary DNS: 8.8.4.4 - Change
- Confirm your changes by selecting
Apply , orSave/Apply and reboot your router if necessary.
Note:
Due to the wide range of different router types by Sagem/Sagemcom, we offer general instructions for frequently used models. For exact instructions please consult documentation for your router model or contact Sagem/Sagemcom for further assistance.