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Your router is infected!

Your router has been compromised and your network connections are being routed through a malicious remote server.


Before trying to solve this problem, make sure to solve all other router problems detected by Avast. Otherwise the following fix will not be effective.

To configure ASUS wireless router:

  1. From the Wi-Fi Inspector results screen, select Go to your router settings to open the administration page of your ASUS router.
  2. Enter your router username and password, or contact the party who provided the router (e.g., your ISP).
  3. Go to Advanced SettingsWANDDNS ▸ ensure that Enable the DDNS Client is set to No.
    - or -
    Go to IP ConfigMiscellaneousDDNS Settings ▸ ensure that Enable the DDNS Client is set to No.
    - or -
    Go to Advanced SetupDynamic DNS ▸ ensure that there is no dynamic DNS entry, otherwise select the Remove button for each one.
  4. Go to Advanced SettingsWANInternet Connection.
    - or -
    Go to IP ConfigWAN & LAN.
    - or -
    Go to Advanced SetupWAN ▸ select your WAN Connection profile (if you see more than one connection profile in the list, check each of them, one by one).
  5. If your ISP supports automatic configuration:
    • Change WAN Connection Type to Automatic IP, or Dynamic IP.
    • Ensure that all DNS server records are blank, or set to, i.e. IP with zero values (this applies also for static DNS records, if available, in your router's LAN or DHCP settings when a local DHCP Server is Enabled).
    - otherwise -
    If your ISP doesn't support automatic configuration (e.g. WAN Connection Type is configured to Static IP), fill in DNS server fields with IP addresses of reliable DNS servers, such as Google Public DNS, as shown below:
    Primary DNS:
    Secondary DNS:
  6. Confirm your changes by selecting Apply, or Save and reboot your router if necessary.


Due to the wide range of different router types by ASUS, we offer general instructions for frequently used models. For exact instructions please consult documentation for your router model or contact ASUS for further assistance.

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