Before trying to solve this problem, make sure to solve all other router problems detected by Avast. Otherwise the following fix will not be effective.
To configure Linksys/Cisco wireless router:
- From the Wi-Fi Inspector results screen, select Go to your router settings to open the administration page of your Linksys/Cisco router.
- Enter your router username and password, or contact the party who provided the router (e.g., your ISP).
- Go to
Setup ▸ DDNS▸ ensure that DDNS Serviceis Disabled.
- or -
Security ▸ Apps and Gaming ▸ DDNS▸ ensure that the Select provideroption is set to Disabled.
- Go to
Setup ▸ Basic Setup ▸ Internet Setup.
- or -
Connectivity ▸ Internet Settings ▸ IPv4 ▸ Type of Internet Connection▸ select Edit.
- If your ISP supports automatic configuration:
Internet Connection Type, or Connection Type, to Automatic Configuration - DHCP.
- Ensure that all
DNS serverrecords are blank, or set to 0.0.0.0, i.e. IP with zero values (this applies also for Static DNSrecords, if available, in the router's Local Network Setupwhen a local DHCP Serveris Enabled).
If your ISP doesn't support automatic configuration (e.g.
Internet Connection Type, or Connection Type, is set to Static IP), fill in DNS serverfields with IP addresses of reliable DNS servers, such as Google Public DNS, as shown below:
Primary DNS: 18.104.22.168 Secondary DNS: 22.214.171.124
- Confirm your changes by selecting
Save settings, or OKand reboot your router if necessary.
Due to the wide range of different router types by Linksys/Cisco, we offer general instructions for frequently used models. For exact instructions please consult documentation for your router model or contact Linksys for further assistance.